At 92r, protecting the personal information of every Pakistani player is not a box-ticking exercise — it is a genuine commitment that runs through everything we build and operate. This Privacy Policy explains clearly and honestly what data 92r collects, why we collect it, how it is used, who it may be shared with, and what rights you hold over your own information.
These principles guide every decision the 92r team makes when it comes to collecting, storing, and using the personal information of our Pakistani players.
92r collects personal data only for specific, explicit, and legitimate purposes. We do not use your information for any purpose that is incompatible with the reason it was originally collected. No data collected for account verification will be used for unrelated marketing without your consent.
92r only asks for personal data that is genuinely necessary for the purpose it is being collected. We do not gather excessive information about you. If a piece of data is not needed to operate your 92r account, verify your identity, or process your PKR transactions, we do not request it.
All personal data stored by 92r is protected using industry-standard security measures including 256-bit SSL encryption in transit, encrypted databases at rest, access controls limiting which staff can view your data, and regular third-party security audits of our systems.
92r takes reasonable steps to ensure that the personal data we hold about you is accurate, complete, and kept up to date. You can update your contact details and personal information at any time through your 92r account settings or by contacting our support team directly.
92r does not retain your personal data for longer than is necessary for the purpose for which it was collected, or longer than required by our international gaming licence obligations, applicable anti-money laundering laws, and fraud prevention requirements. Data is securely deleted or anonymised when retention periods expire.
92r treats your privacy rights as genuine, enforceable entitlements — not fine-print formalities. You can request access to your data, request corrections, ask for deletion where legally permitted, and object to certain types of processing. We respond to all valid privacy requests within 30 days.
A simplified overview of the 92r data handling lifecycle from collection to deletion
You provide data voluntarily during 92r account creation
Identity confirmed via CNIC, passport, or driving licence
Encrypted storage, restricted access, regular security audits
Only for purposes stated in this Privacy Policy
Purged or anonymised once retention period expires
As a 92r player, you are entitled to exercise the following rights at any time by contacting our privacy team at [email protected]
You may request a copy of all personal data 92r holds about you. We will provide this within 30 days of a valid request, free of charge for the first request per 12-month period.
If any personal data 92r holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Many updates can be made directly in your 92r account settings.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal obligations under gaming licence and AML regulations which may require us to retain certain data for defined periods.
In certain circumstances, you may request that 92r restricts the processing of your personal data — for example while a correction request is being resolved or where you contest the lawfulness of our processing.
You may object to the processing of your personal data for direct marketing purposes at any time. Where you object to marketing, we will cease all marketing communications to you promptly.
Where technically feasible and legally applicable, you may request a copy of your personal data in a structured, machine-readable format to transfer to another data controller of your choice.
This Privacy Policy is published by 92r ("92r", "we", "us", "our"), the operator of the online gaming platform at 92r.biz. It describes how 92r collects, processes, stores, and protects personal data relating to users of the 92r Platform ("you", "your"). By registering a 92r account, you confirm that you have read and understood this Privacy Policy and agree to the processing activities described herein.
92r is committed to safeguarding the privacy of everyone who uses the 92r Platform, including players registering from Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan. This Privacy Policy applies to all personal data collected and processed by 92r in connection with the operation of 92r.biz and all associated gaming services, including sports betting, live casino, slot games, colour prediction, and esports betting.
This Privacy Policy should be read in conjunction with the 92r Terms & Conditions, which govern the legal relationship between you and 92r. Where this Privacy Policy is silent on a matter, the Terms & Conditions shall apply. If there is any conflict between this Privacy Policy and the Terms & Conditions in relation to privacy and data protection matters, this Privacy Policy shall prevail.
92r's privacy practices are designed to comply with applicable data protection standards required under our international gaming licence, including requirements relating to Know Your Customer (KYC), Anti-Money Laundering (AML), and responsible gaming monitoring.
For the purposes of applicable data protection law, 92r is the data controller in respect of all personal data collected through the 92r Platform. As data controller, 92r determines the purposes for which, and the manner in which, your personal data is processed.
All data protection queries, subject access requests, and privacy complaints should be directed to 92r's compliance team at the contact details set out in Section 16 of this Privacy Policy.
92r collects the following categories of personal data in the course of operating the Platform:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / Passport number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Pakistani mobile number, email address, city of residence | Account access, support communications, OTP delivery |
| Financial Data | JazzCash / EasyPaisa account number, bank account details, transaction history, PKR balances | Payment processing, withdrawal verification, AML compliance |
| Gaming Activity Data | Bets placed, games played, win/loss records, session durations, bonus usage | Game operation, responsible gaming monitoring, fraud prevention |
| Technical Data | IP address, device type, browser, OS, login timestamps, session data | Security, fraud detection, platform optimisation |
| Communications Data | Support chat logs, emails sent to 92r, survey responses | Customer service, dispute resolution, quality improvement |
| KYC Documents | Scanned / photographed CNIC, passport, utility bills, selfie images | Identity verification, AML compliance, regulatory obligations |
92r does not collect special categories of personal data (such as health, religious, or political data) about its players, except where strictly required by applicable anti-money laundering or responsible gaming regulations and with appropriate safeguards in place.
92r collects personal data through the following means:
92r processes personal data on the following legal bases, depending on the purpose of the processing activity:
92r uses the personal data we collect for the following specific purposes:
The 92r Platform uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and support security and analytics functions. Cookies are small text files placed on your device by your web browser when you visit 92r.biz.
92r uses the following categories of cookies:
You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent you from using the 92r Platform. Disabling other cookie categories may reduce certain functionality but will not prevent you from accessing core gaming services.
92r does not sell, rent, or trade your personal data to third parties for their own commercial purposes. 92r shares personal data with third parties only in the following limited circumstances:
Where 92r engages third-party data processors, we ensure that appropriate data processing agreements are in place requiring those processors to protect your data to a standard consistent with this Privacy Policy and applicable data protection law.
As an internationally licensed gaming operator serving Pakistani players, 92r may transfer personal data to countries outside Pakistan in connection with our cloud infrastructure, gaming software providers, and KYC service providers. Where such transfers occur, 92r takes appropriate steps to ensure that your personal data is protected to a standard equivalent to that applied within our home jurisdiction.
These steps may include entering into standard contractual clauses with data recipients, conducting data transfer impact assessments, and implementing supplementary technical measures such as end-to-end encryption. Where you have questions about the specific safeguards applied to any international transfer of your data, you may contact our compliance team at [email protected].
92r retains personal data for only as long as is necessary for the purpose for which it was collected, or as required by applicable legal obligations. The following retention periods apply as a general guide:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Gaming licence / AML obligations |
| KYC Documents | Duration of account + 5 years after closure | Regulatory and legal requirements |
| Financial Transaction Records | Duration of account + 7 years after closure | AML and tax record-keeping requirements |
| Gaming Activity Logs | 3 years from date of activity | Responsible gaming and dispute resolution |
| Support Communications | 2 years from date of interaction | Dispute resolution and quality assurance |
| Technical / Log Data | 90 days (security logs: 12 months) | Security and fraud detection |
| Marketing Consent Records | Until consent is withdrawn + 2 years | Compliance with consent obligations |
At the end of applicable retention periods, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player.
92r implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. 92r encourages all Pakistani players to use strong, unique passwords for their 92r account and to enable two-factor authentication in Account Settings.
The 92r Platform may contain links to third-party websites or services, including payment gateways and identity verification portals. Once you navigate away from the 92r Platform, this Privacy Policy ceases to apply. 92r has no control over and accepts no responsibility for the privacy practices of any third-party website or service. We encourage you to review the privacy policies of any third-party services you access.
Age Restriction: The 92r Platform is strictly intended for individuals aged 21 years or older. 92r does not knowingly collect personal data from any person under the age of 21. If 92r becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account closed without refund of any funds.
Age verification is a mandatory component of the 92r KYC process. All players must provide valid government-issued identity documentation confirming their date of birth as part of the KYC verification procedure before withdrawals are processed. Parents and guardians who believe a minor may have accessed the 92r Platform should contact our compliance team at [email protected] immediately.
92r may, subject to your marketing preferences, send you promotional communications about 92r bonuses, game launches, cricket betting promotions (such as PSL season offers), and other platform updates via email, SMS, and in-platform notifications.
Where 92r relies on your consent as the legal basis for marketing communications, you may withdraw that consent at any time by:
Opting out of marketing communications will not affect your ability to use the 92r Platform or receive essential service communications such as transaction confirmations, security alerts, and account notifications, which are not marketing in nature.
92r may update this Privacy Policy from time to time to reflect changes in our data processing activities, applicable legal requirements, or the recommendations of our data protection advisers. The "Last updated" date at the top of this document will be revised accordingly.
Where changes to this Privacy Policy are material — meaning they significantly affect your rights or how your personal data is processed — 92r will notify all registered players by email to their registered address and by a prominent in-platform notification prior to the changes taking effect.
Continued use of the 92r Platform after the effective date of any Privacy Policy update constitutes your acceptance of the revised policy. If you do not agree with any changes, you must cease using the Platform and may request closure of your account.
If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or have a complaint about how 92r has handled your personal data, please contact our privacy and compliance team using the details below. Please note that these contact details are provided as plain text — they are not clickable email links.
| Team | Matters Handled | Contact |
|---|---|---|
| Compliance & Privacy Team | Subject access requests, data deletion, privacy complaints, KYC queries | [email protected] |
| General Support Team | Account queries, marketing opt-outs, general privacy questions | [email protected] |
| Live Chat | Immediate assistance with any privacy or account matter | Available 24/7 through the 92r Platform |
92r aims to respond to all privacy-related requests and complaints within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reasons for it within the initial 30-day period.
This Privacy Policy was last reviewed and updated on 1 January 2026. 92r recommends that all registered players review this document periodically to remain informed of how your personal data is handled on the 92r Platform.
Your data is safe with 92r. Join thousands of Pakistani players enjoying cricket betting, live casino, and more — in PKR, with instant JazzCash & EasyPaisa payouts.
Open My 92r AccountResponsible Gaming — 21+ Only 92r is strictly for users aged 21 and above. Gambling carries real financial risk. 92r provides deposit limits, loss limits, session controls, and self-exclusion tools accessible from your Account Settings at any time. Never gamble beyond your means. For support and resources available to Pakistani players, please visit our Responsible Gaming page.